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Frequently Asked Questions
Find answers to common questions about RideTEGO
All Questions
Availability
Business
Safety & Support
Pricing & Payments
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General
Where is RideTEGO available?
How does RideTEGO support businesses?
Can I use RideTEGO without a smartphone?
Is RideTEGO more affordable than other rideshares?
How does RideTEGO ensure safety?
Does RideTEGO offer carpool or shared rides?
What if I have a complaint or concern?
Does RideTEGO offer promo codes or discounts?
Are there student or senior discounts?
Can RideTEGO be used for events or group transport?
Does RideTEGO have customer service?
What's RideTEGO's refund policy?
Does RideTEGO offer gift cards?
Is there a RideTEGO loyalty or rewards program?
Can I track someone else's ride?
Can I use RideTEGO internationally?
Does RideTEGO offset carbon emissions?
What's the difference between ride types?
Are tips mandatory?
Can I update my phone number/email in the app?
How do I become a RideTEGO partner?
What makes RideTEGO different from other services?
Are vehicles sanitized?
How does RideTEGO handle emergencies?
How does RideTEGO handle fraud or abuse?
Can I disable my RideTEGO account?
Does RideTEGO offer multilingual support?
What's RideTEGO's mission?
Can I see my ride history?
How do I update app permissions?
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